Customer Service Representative at System Waves Technologies
System Waves Technologies is a subsidiary of Superstakers Entertainment Company. System Waves Technologies is an information and Communications Technology (ICT) firm located in the heart of Lagos, Nigeria.
Job Industry: Customer Care
Job Title: Customer Service Representative
Job Location: Lagos
Job Role:
- Greet customers warmly and ascertain problem or reason for calling.
- Inform customer of deals and promotions.
- Advise on company information.
- Use telephones to reach out to customers.
- Close out or open call records.
- Handle changes in policies or renewals.
- Work with customer service manager to ensure proper customer service is being delivered.
- Compile reports on overall customer satisfaction.
- Suggest solutions when a product malfunctions.
- Place or cancel orders.
Job Requirement:
- A degree/HND in English Language, Mass communication, Literature-in-English, Journalism, History and International Relation or any other related course of study
- A minimum of 1yr working experience
- Must be resident in Lagos
- Good communication skill
- Problem solving skill
- Understanding
- Good interpersonal Relation skill
- Patience
Application Closing Date:
Not Specified
How to Apply:
All qualified applicants should send their resumes and applications to hr@systemwavestech.com
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Customer Service Representative at System Waves Technologies
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