Key Accounts Manager at APM Terminals
At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services.
APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries – Join us to achieve even your most ambitious career goals!
Job Industry: Accounting/Administration
Job Title: Key Accounts Manager
Job Location: Lagos
Job Role:
- Act as the focal client contact, identify clients’ business strategies and objectives, logistics and transportation needs and buying criteria to develop and articulate value-based solutions to address their needs and wants.
- Develop deep and senior relationships with assigned clients and take every opportunity to probe for business opportunities. Utilise the senior-client contact relationship to open doors and support the account-development process.
- Collaborate with internal stakeholders to provide first-class service to further increase customer satisfaction and loyalty.
- Track and analyse market development.
- Study and leverage internal and external financial data to build winning strategies.
- Communicate closely and proactively with management, provide strong support to all development initiatives, policies, processes and guidelines.
- Position APM Terminals as the preferred terminal with clients.
- Qualify customer opportunities using:
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- Uncovering needs framework, understanding the buying phases
- Using and understanding the Value Selling methodology
- Build strong customer specific value propositions linking APM Terminals differentiators to customer’s pains/needs
- Actively use APM Terminals CRM tool
- Prepare for Sales meetings with clear agenda and desired outcomes in the CRM tool
- Create and manage specific customer plans allowing APM Terminals to maximize its yield potential
- Negotiate commercial terms within delegated mandate
- Keep abreast of market developments and report relevant as necessary
- Proactively assist Finance and Customer Service in clearing outstanding invoices and longstanding containers respectively
- Use Market Mapping to identify total potential volume for the customer
Job Requirement:
- Bachelor/Master’s degree holder from a reputable organisation.
- Fluent spoken and written English
- Strong interpersonal, teamwork and communication skills.
- Highly analytical with proven negotiation skills.
- Excellent commercial acumen.
- Passionate, strong initiative, self-driven with commitment to succeed
- Minimum 7 years’ relevant sales experience with 3 years’ proven track record in major client management ( Business to Business)
- Relevant experience in Maritime/transportation/Logistics Industry
We Offer
This position offers career development, exposure to multinational systems and process as well as an outstanding opportunity to join a professional team at APM Terminals and contribute to the success of the organization
Application Closing Date:
Not Specified
How to Apply:
Click Here to Apply
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