Technical Support Specialist at IBM
International Business Machines Corporation (IBM) is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries.
IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world’s most advanced servers and supercomputers
Job Industry: ICT/Computer
Job Title: Lead Africa Graduate Program – Technical Support Specialist
Job Location: Lagos
Job Role:
- For over 100 years, IBM has led the world in creating innovative solutions and products that have changed not only business, but history as well. And with our global scale and breadth of disciplines, we offer endless opportunities for leaders to grow and succeed in the company of the very best. And that’s where you come in,In today’s intensely competitive global marketplace, IBM is recruiting extraordinary leaders, people who not only succeed but enable others to as well. We have opportunities for talented, Bachelor’s and Master’s Degree level qualified individuals across every area of our business and in many countries across Africa and Middle East.
- In addition to building your business acumen, you will take advantage of IBM’s world-class leadership development programs, and networking experiences, and be closely mentored and coached by senior IBMers.
- An innovative approach that blends together hands-on direct working experience and industry leading edge certification classes for IBM sales and technical services.
- The Program will offer a group of high-potential individuals an exceptional opportunity for accelerated career development in Technical Support Services and Business Development, within multiple functions – leading towards a global career in IBM and focus on growth markets.
- Inspire, motivate, and develop individuals, teams, and organizations.
- Excel and adapt to doing business in a volatile, complex and ambiguous global marketplace.
- Ensure the priorities and resources of key functions are aligned with business goals.
- Manage profit and loss and understand key drivers for the business.
- Create strategies and bring about change in a globally integrated enterprise.
Job Requirement:
- At least 1 years experience in supporting transformation program with progress and status updates
- At least 1 years experience in supporting processes and training teams with roll out plans
- At least 1 years experience in account management system with relevant and appropriate data and analysis
- At least 1 years experience in Working with the Delivery Analysts to establish cause and corrective actions based on process behaviors
- Web/mobile technology knowledge
- Analytical skills
- At least 2 years experience in supporting transformation program with progress and status updates
- At least 2 years experience in Working with the Delivery Analysts to establish cause and corrective actions based on process behaviors
- Web/mobile technology knowledge
- Analytical skills
- At least 2 years experience in supporting processes and training teams with roll out plans
- At least 2 years experience in account management system with relevant and appropriate data and analysis
- Required Education Bachelor’s Degree.
- Preferred Education Master’s Degree.
Application Closing Date:
Not Specified
How to Apply:
Click here to Apply
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